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1. Worldwide shipping, except some countries and APO/FPO
2. All parcels shipped by China Airmail are limited weight within 2kgs. If the order weight is more than 2kgs, we will ship your parcel by two tracking numbers.
3. Goods transit time is provided by logistic provider and excludes weekends & holidays. Goods transit time may vary, particularly during the holiday season.
4. If you still don\’t receive the goods before expiration of receipt period, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
5. It is buyers responsibility to clear customs, import duty, VAT and other charge of fees. We are not responsible for delays caused by the customs, import duties, taxes and other customs charges. Customer needs to pay RAS ( Remote Area Surcharge ) for commercial express service such as DHL, Fedex and UPS etc when applicable.
1. If your item was damaged during shipping, you could contact our sales for refund. When you request refund, please provide us photographs or video clearly showing the problem with the item.
2. Goods with quality-related issues could be returned for an exchange or refund by contacting our sales within 7 days upon receipt of the goods. The returned Shipping cost is bear by both seller and buyer in half. If you keep the products more than 7 days, it is regarded used. We will not accept refund or replacement.
3. Before return please contact our sales first and advise us your order number and the specific reason for return. All returned items must be in the original package and you must provide us with returned tracking number.
1. Customers positive feedback is very important for us, which is the motivation of our development. Your positive feedback will be highly appreciated by us .We sincerely invite you to leave a 5-star feedback for us if you are satisfied with our products and service.
2. If you have any questions or problems, please contact us before you give us neutral or negative feedback. We will try our best to solve your problems.
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.